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We’re clueless about IT, says RBS Board director
Chris Sullivan, head of RBS UK Corporate Banking, told the Northern Ireland assembly this morning that RBS would commission an independent review of the IT failure: “I don’t think any of us are IT experts, so the board of RBS has commissioned independent consultants to look at the whole [...] Ulster Bank customers queue in the rain to get money Ulster Bank is now claiming that most, not even all, customers accounts will be back to normal in the week beginning 16th July – that’s the week ending 22nd July. So, RBS will have taken more than a month to reach even an incomplete resolution. As cantankerous has [...]
cantankerous has previously reported the growing anger of the Irish government with RBS. In an unusually candid statement issued yesterday, Ireland’s central bank has expressed its growing impatience with the continuing and unresolved RBS IT fiasco: 28 June 2012 The Central Bank of Ireland is concerned by the unacceptable continuing delays by Ulster Bank in fully resolving its systems [...] At last, a mainstream broadcaster begins to question the RBS PR spin that the NatWest and Ulster Bank fiasco, still not over, has nothing to do with its sacking of hundreds of experienced and highly-qualified UK staff as part of its massive outsourcing and offshoring strategy. cantankerous has already exposed how overnight batch support was moved abroad with [...] RBS is currently spinning that it has recovered 99% of the financial transactions of its RBS and NatWest customers and the mainstream media seem quite happy with this. But anyone with even a rudimentary understanding of finance and data knows that this means that the data recovery process at RBS has probably not worked as it [...] |
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